Internet Signups - Business Solutions For Everyone

Internet Application Form

Customer Name / Business Name

ID Number

VAT Registration (if applicable)

Contact Person

Type of Application (Please choose one)

Postal Address

Physical Address

Tel Number

Cell Number

Email Address (for invoice purposes)

Payment Method

Contract Period (Choose One)

Product Description

Amount (Excl VAT)

Town

Reseller Name

Additional Information

Certified ID (optional)

Bank Confirmation Letter

What is the signup requirement for my signup?

For the Mobile and Sky-Fi packages the signup requirement is to upload a copy of your Namibian Identification Card (ID) as well as a Ban Confirmation Letter from your local Bank where your account is held.

If you have a Nampost Account the same applies.

For the XBOX Series S Game Console Package, a SkyFi Infinity 10 / SkyFi Infinity 15 is required and needs to be applied at the same time.

For the Sony Playstation 5 / XBOX Series X Game Console Package, a SkyFi Infinity is required and needs to be applied at the same time.

Why are you more expensive then other Service Providers?

We understand that our prices may appear higher compared to some providers, but we believe in delivering unmatched value for your investment. Our commitment to quality service ensures that you receive the following benefits:

24/7 Service Guarantee: We provide round-the-clock support, ensuring that you have assistance whenever you need it, day or night.
99% Uptime: We guarantee reliable connectivity with minimal downtime, ensuring that your internet connection remains consistently available.
Dedicated Speeds: With dedicated upload and download speeds, you can enjoy fast and consistent performance for your online activities, whether it’s streaming, gaming, or working from home.
NOC Support: In the rare event of a connection drop, our Network Operating Center (NOC) is at your service on 083 300 1300. Simply give us a call, and our expert technicians will swiftly address any issues, minimizing disruptions and ensuring you’re back online in the shortest time possible.

While our prices may reflect the premium quality of our service, we believe that the peace of mind and reliability we offer are well worth the investment.

What is the waiting period for installation to be done?

We understand the importance of getting you connected as quickly as possible. While we strive to expedite the installation process, please note that there is a waiting period of 7-14 working days for everything to be processed, including account opening and activation.

During this time, our team works diligently to ensure that all necessary steps are completed efficiently and accurately, ultimately leading to a smooth and successful installation. Rest assured, we’re committed to providing you with a high-quality service experience from start to finish.

If you have any urgent requirements or specific concerns regarding the installation timeline, please don’t hesitate to reach out to our customer support team. We’ll do our best to accommodate your needs and keep you informed throughout the process.

Does your service include Activation / Installation fees?

We’re glad you asked! Here’s how our activation/installation fees work:

12-Month Contract: For customers opting for our 12-month contract, activation/installation fees are included in the current promotional offer.
24-Month and 36-Month Contracts: If you choose our 24-month or 36-month contract option, we waive the activation/installation fees as part of our commitment to providing value and convenience for long-term subscribers.

Whether you’re committing to a shorter or longer contract term, we aim to make the signup process as seamless and cost-effective as possible. If you have any further questions or need clarification, feel free to reach out to our customer support team.